My Services
Patient, One-on-One Tutoring – I Help You Understand Your Tech
This is the heart of my business, and where you’ll get the most value. Technology is changing all the time, and keeping up is a challenge for everyone. I help you keep up with apps, devices, and software – patiently, without jargon, and at your own pace.
If you want to learn how to do something on your computer, tablet or phone, I offer dedicated time to sit together. There are absolutely no silly questions.
There are so many ways that I can help you: from helping with your new iPhone, to making Lifelabs appointments online, to organizing years of digital photos, to connecting you live with a loved one far away. I’ll coach you patiently, and leave out the jargon.
Staying Connected (Email, Facebook, Instagram & Video Calling)
At the end of the day, technology should make your life better, and bring you closer to friends and family. Whether you want to share updates on Facebook, catch up with family with a video call on WhatsApp, Zoom, or FaceTime, or simply get your email organized and working without a fuss, I can help.
Everyday Devices (Computers, Tablets, Phones & Printers)
You love your new Samsung phone but want to know the more advanced features? Have you been wrestling with a stubborn and cantankerous printer? Resist the urge to throw it off the White Rock pier!
I work with Windows, Mac, smartphones, tablets, printers, scanners, new and old. I can help you with your phone apps. I can help get your new gadgets set up, or diagnose the current ones that are giving you trouble and are in need of some TLC.
Home Internet & Entertainment (WiFi & Smart TVs)
If your WiFi keeps dropping out or seems slower in different parts of your home, I can help. I’ll check your connection, improve your setup where possible, and recommend upgrades if needed.
If your Smart TV feels confusing or difficult to use, I’ll simplify everything so it’s clear and easy to navigate.
For a new TV, I’ll take care of the full setup once it’s in place — including connecting it to WiFi, setting up streaming services like Netflix, Disney+, Apple TV+, or Prime Video, and making sure everything works smoothly.
For safety and insurance reasons, I don’t handle lifting, mounting, or installing large TVs. Once the TV is in place, I’ll take care of everything else.
If you’re paying for streaming services but rarely use them because of confusing menus or too many remotes, I’ll help simplify things so you can actually enjoy them.
Online Safety & Scam Awareness
Ever get worried about getting a computer virus or scammed by some internet hacker? I help you secure your devices, spot scams, and clean up slow, cluttered computers with my "Spring Cleaning" service.
You can browse with confidence, knowing your personal information is protected from viruses and malware.
Tech Errands & Shopping Assistance
Don’t know if it needs to be fixed, upgraded, or replaced? I can advise you. Need a new computer or printer but don't know what to buy? I can help you shop online, and even act as your personal concierge. If a device needs specialist repair, I can recommend a trusted local shop — and if you prefer, I can coordinate drop‑off and pick‑up as a separate service, with your permission. I’ll assist you from start to finish.
Preserving Your Digital Legacy
Most of us have years of photos, important accounts, and passwords scattered across devices and sticky notes — with no clear record of any of it. My Digital Legacy service brings all of that together into one clear, organized binder — kept safely at home, right alongside your other important papers.
It's one of the most thoughtful things you can do for yourself and for the people you love. When the time comes, your family will know exactly what accounts exist, how to access them, and what you'd like done with them — without any of the confusion and stress that so often follows a loss.